Terms of service
Terms of Service
By accessing www.thegeneratorsdepot.com or placing an order, you agree to these Terms of Service. Please read them before using the site.
1. About Us
Legal Name: The Generators Depot LLC
Address: 750 Lexington Ave, New York, NY 10022, United States
Phone: +1 (855) 408-9755
Email: support@thegeneratorsdepot.com
2. Use of the Site
You may use this site for lawful purposes only. You agree not to violate any applicable law, transmit spam, attempt unauthorized access to our systems, use bots to scrape content, or impersonate any person or entity.
3. Products & Pricing
Prices are in U.S. Dollars and subject to change. We make every effort to display accurate information but reserve the right to cancel orders placed at incorrect prices due to errors. Sales tax is calculated at checkout based on your shipping address.
4. Orders & Payment
By placing an order you confirm you are at least 18 years old and authorized to use the payment method provided. A purchase contract is formed when we send your shipping confirmation. We accept all major credit cards, PayPal, and other payment methods shown at checkout. All transactions are PCI-DSS compliant through Shopify Payments.
5. Shipping
We ship to the 48 contiguous United States with free shipping on all orders. Orders are processed in 1–2 business days and delivered in 5–7 business days. See our Shipping Policy for full details.
6. Returns & Refunds
We accept returns within 30 days of delivery on unused items in original condition. See our Return & Refund Policy for full details.
7. Warranties
All products carry the original manufacturer's warranty. As an authorized retailer for every brand we sell, all warranties are fully valid. Warranty details are listed on individual product pages.
8. Intellectual Property
All content on this site is owned by The Generators Depot LLC or its content suppliers and protected by applicable copyright and trademark law. You may not reproduce or distribute content without written permission.
9. Disclaimer of Warranties
THE SITE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
10. Limitation of Liability
THE GENERATORS DEPOT LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT IN QUESTION.
11. Governing Law
These Terms are governed by the laws of the State of New York. Disputes shall be resolved in courts located in New York County, New York.
12. Changes to These Terms
We may update these Terms at any time. Changes are effective upon posting. Continued use of the site constitutes acceptance of the updated Terms.
13. Contact
Email: support@thegeneratorsdepot.com
Phone: +1 (855) 408-9755 — Mon–Fri 9 AM–5 PM EST
Address: The Generators Depot LLC, 750 Lexington Ave, New York, NY 10022, United States