Contact Us

We are here to help. Reach out to us through any of the channels below and our team will get back to you as quickly as possible.

Customer Support

Phone: +1 (855) 408-9755
Hours: Monday–Friday, 9 AM–5 PM EST
Email: support@thegeneratorsdepot.com
Address: The Generators Depot LLC, 750 Lexington Ave, New York, NY 10022, United States

Order Support

For questions about an existing order — tracking, delivery, or changes — please have your order number ready when you contact us. We will respond to all email inquiries within 1–2 business days.

Returns & Warranty

To start a return or file a warranty claim, please contact us by phone or email. See our Return & Refund Policy for full details on eligibility and the return process.

General Inquiries

For product questions, compatibility concerns, or any other inquiries, feel free to reach out by email or phone. We are happy to help you find the right generator or power solution for your needs.